JOY Automart · Knowledge and company
Customer service and parts help
From the right part to your next vehicle. One place for help from JOY Automart in English or Bangla.
Parts and vehicle enquiries
Ask for help finding parts, checking vehicle compatibility, requesting sourcing or planning a VELLOX project. Listing prices and availability may change. Confirm fitment and the current offer before purchase.
Order and delivery support
Sign in for private order support, including orders and returns. Contact the JOY team with your order reference and the issue. Prices, fitment, payments and appointments are checked before confirmation. Specialist decisions stay with our people.
Speak with our team
Contact JOY on WhatsApp or call +880 1886 799533. A callback or service request is not a confirmed appointment. If the service desk is paused or unavailable, contact the team directly.
Common questions
How can I get help finding a part?
Use the parts desk or ask the JOY team about your vehicle and the part you need. Confirm vehicle compatibility and the current offer before buying.
Where can I get help with an order or return?
Sign in for private order support, or contact the JOY team with your order reference and the issue. Return, replacement and refund requests need review and confirmation.
Can I speak with a person?
Contact the JOY team on WhatsApp or call +880 1886 799533. You can also request a callback through the service desk; a request is not a confirmed appointment.